Standard production time is 10 business days (product-specific exceptions may apply) and does not include time in shipment for the purpose of determining delivery dates. Production time begins once all necessary line copy, artwork, product information and proof approvals are received.
Expedited Services are available if you need your products sooner than our standard turnaround. We will quote your order based on your individual needs and recommend shipping and expedited services that aid in meeting your requested in-hands date.
Orders requiring personalization which must be shipped in less than our standard production time are accepted when our production schedule permits and are subject to the following Expedited Service pricing:
| Same Day Service | +50% of the total cost of the order |
| 1 Day Service* | +30% of the total cost of the order |
| 2 Day Service | +25% of the total cost of the order |
| 3 Day Service | +20% of the total cost of the order |
| 4 Day Service | +15% of the total cost of the order |
| 5-9 Day Service | +10% of the total cost of the order |
*All required information must be received by 10 a.m. EST to be eligible for Same Day Expedited Service.
Please Note:
Additional Expedited Service pricing may apply. (e.g. under minimum order, special shipping and handling, special customer requirements or specific products such as glass/crystal, ribbons, hard hats and other miscellaneous products).
Same Day Service orders that do not require personalization are subject to a $15 Expedited Service.
Expedited Shipping paired with Expedited Production is available for many of our products to customers in need of those services. Overnight delivery can be available, depending upon your location and product choices. Call us to find out what we can do for you! We are here to help you put on the best event you can.
We ship within the US, US territories and Canada. We can ship to you using:
Note: Cannot ship to APO/FPO addresses; we need a physical address as deliveries are made to a location.